12 Mar, 2017

[WSO2Con USA 2017] Multi-tenanted, Role-based Identity & Access Management Solution at West

  • WSO2 Team
  • Content Writer - WSO2

The goal of West’s project is to provide a centralized identity and access management solution within West’s Interactive Services division that can be leveraged by the customer facing portal and several other web applications developed within the company. Apart from the several out-of-the-box features that West benefited from, WSO2 Identity Server had to be extended for certain other requirements. This session will go into the details of these extensions as it relates to multi-tenancy, role-based permissions and access control by product, as well as tenant subscription and entitlements.


Pranav Patel, VP, Systems Development, West

Pranav leads the product engineering efforts at West Interactive Services. He manages several products ranging from customer facing portals to middleware and speech application development tools. He has been working with technologies as they emerge for more than 20 years, starting with PC-based phone systems to complex self-service solutions and integration. He holds a master’s degree in Computer Science.


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  • WSO2 Team
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  • WSO2