Consumers are increasingly embracing digital channels as the primary means of interacting with brands, and as a result, they expect deeper online interactions to be offered simply and unobtrusively. Digital technologies are revolutionising customer interactions, with new rules and possibilities that were unimaginable only a few years back.
Customer Identity and Access Management (CIAM) is a foundational layer in crafting quality digital customer experiences. Organisations need to incorporate these five pillars when building a comprehensive CIAM solution that delivers on hyper-connected customer expectations and a highly effective and stable system
Client Director IAM- A/NZ, WSO2
Nicole is a seasoned IT Security Sales Professional with a long standing career in Enterprise Sales of over 15 years. Her previous role was working for Thycotic (A Leader in PAM). She has a passion for building relationships with both existing and new business customers.
Solutions Architect A/NZ, WSO2
Robin has over 10 years in Cybersecurity, across both consulting and architecture. He has been involved in several customer engagements, providing solutions and implementing best practices to address threats and risks to businesses, through IAM and SIEM technologies.