Customer Stories
CASE STUDY
Securitas Direct SA Adopts an API- first Strategy with WSO2 API Manager
HIGHLIGHTS
- Increased service availability
- Improved development efficiency
- Enhanced team velocity by 10%
CHALLENGE
Securitas Direct SA required a transition from a traditional SOA model to an API-based self-service model. The main goals were to improve autonomy in terms of integration needs and improve integration governance and security while dealing with high traffic on IoT APIs, customer apps, and business systems.
Securitas Direct is a long-time user of WSO2 products and services. The organization appreciates the simplicity of the solution as well as the considerable support provided, particularly in important architectural and decision-making areas.
WSO2 API Manager is well-known as one of the leading solutions in the market. The solution enables easy and secure API exposure to both internal and external consumers, as well as design and runtime governance for the APIs' entire lifecycle. It also provides flexible deployment models that adapt to the customer's infrastructure, while maintaining seamless service discovery for developers.
Industry: Security
Country: Spain
About Securitas Direct
Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. It accounts for more than 4 million customers in 16 countries in Europe and Latin America. Verisure boasts a highly satisfied and loyal customer base, with some of the strongest growth rates and best retention rates globally in consumer-facing services, demonstrating its exceptional service levels and strong value proposition to its customers. Securitas Direct SA was founded in 1992 as part of the Verisure group of companies in Sweden.
Solution
WSO2 API Manager was architected and deployed in two locations to ensure optimum availability. The components were segregated to reduce cross-impact on different types of services. API implementations are deployed on Kubernetes and WSO2 deployments of other products.
The platform now serves as the foundation for Securitas Direct to expand its digital offerings by better connecting with its partner ecosystem.
For its digital transformation initiatives, Securitas Direct built a simple, scalable architecture. The platform uses a microservices-driven approach, allowing developers to reuse individual components to quickly build new applications and troubleshoot issues.
Result
Since implementing WSO2 API Manager, Securitas Direct has seen numerous advantages. This includes increased service availability, improved development efficiency through improved dependency mapping and handling. Teams that integrate beyond team domain services are more autonomous, allowing for team growth and velocity of 10% in the last year and an estimated 10-15% growth in the coming years, all this while maintaining governance for the APIs' entire lifecycle.
WSO2 API Manager is a critical component in our transition to an API-first approach, as it provides improved governance, security, and autonomy to development teams with ongoing integration requirements. WSO2 API Manager has been deployed in multiple regions to avoid any downtime that can jeopardize our customers' experience and the services we provide. WSO2 Support allows us to provide a secure, seamless experience to our customers, with excellent customer service and availability being our top priorities."
Luis Vásconez, Head of Platform Services and Solutions
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