Customer Stories


With the deployment of WSO2 Identity Server 5.10, Amorepacific has seen the adoption of various simple authentication methods such as Kakao, Naver, Facebook, and mobile authentication. This has also resulted in improved user flow between the main brand interface and apps through the OIDC-based SSO authentication system.

Amorepacific is now able to easily generate login-related analysis reports through Identity Analytics. The company has seen a marked increase in new customer registrations by lowering the login hurdles and providing the customer with an improved digital experience.

With the timely implementation and an experienced and agile support team (WSO2 Support) providing prompt technical support, Amorepacific has successfully achieved an increased KPI index in both new subscriptions and churn rate.

We chose WSO2 Identity Server because of its ability to quickly extend product functions without vendor lock-in and the ability to test the product's performance and functionality before purchase. We are extremely satisfied with the assistance given during the development and implementation phases, as well as the timely ongoing technical support provided. By effectively lowering the login barriers, the solution has provided us with increased customer inflow and customer satisfaction.”

Mr. Yoo Chang-Hyun (Senior Manager - Amorepacific Omni Channel platform team)

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