WSO2 Customer Identity and Access Management Solution

With the rising demand for privacy and user-directed data use, there’s no better time to opt for a customer identity and access management (CIAM) strategy from WSO2.

CIAM enables organizations to securely capture and manage all sources and forms of customer identity and profile data. This empowers enterprises to better and more flexibly control customer access to applications and services.

Your ideal CIAM solution should include the ability to ensure a secure, intuitive customer experience that leads to deeper customer engagement.

Why consider WSO2 CIAM?

WSO2 CIAM Solution not only includes the fully open source WSO2 Identity Server, but also a comprehensive integration platform including API management and analytics for a powerful foundation on which to build a robust CIAM strategy bridging all of your applications and identity sources. WSO2 Identity Server is also recognized by Kuppingercole as a leader in product innovation in CIAM.

For your business
Increase customer engagement and loyalty while maintaining their security and privacy
Use data gathered more effectively for business intelligence, while ensuring privacy compliance
Unify customer identities across your products, platforms and partners

For your customer
Lower-friction access for customers facilitates greater product use
Enables customers to BYOID simplifying logins (including social) and facilitating service engagement
Provide simpler user preference management, speeding service opt-ins

Pillars of an effective CIAM solution

VP of Identity and Security Architecture Prabath Siriwardena explains the five pillars of CIAM (KuppingerCole CIW 2018) to consider when building your solution.

Watch Now

Components of the WSO2 CIAM Solution

Flexible identity federation and single sign-on

Strong and adaptive authentication based on scripting templates

BYOI including Social Login integration

Customer self-care portal including self-signup and self-service dashboard

Privacy compliance (GDPR compliant platform and privacy toolkit)

Security and fraud detection capabilities

Analytics capabilities with streaming integration

How does WSO2 Identity Server power better CIAM?

WSO2 Identity Server is a highly extensible open source IAM solution for CIAM. Watch this webinar to learn why CIAM is important and how WSO2 Identity Server powers CIAM.

Watch Now

CIAM success stories

Multi-tenanted, Role-based Identity & Access Management Solution at West

Watch Now

CIAM @ IDEXX: Changing the Auth Engine In-flight

Watch Now

Nutanix: Enhancing Customer Experience with WSO2 Identity Server

Watch Now