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WSO2 Customer Identity and Access Management Solution

With the rising demand for privacy and user-directed data use, there’s no better time to opt for a customer identity and access management (CIAM) strategy from WSO2.

CIAM enables organizations to securely capture and manage all sources and forms of customer identity and profile data. This empowers enterprises to better and more flexibly control customer access to applications and services.

Your ideal CIAM solution should include the ability to ensure a secure, intuitive customer experience that leads to deeper customer engagement.

KuppingerCole executive view


WSO2 Identity Server

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Why consider WSO2 CIAM?

CIAM is a solution, which evolves over the time with new business requirements. Organizations need an agile, event-driven consumer IAM platform that can flex to meet both new business opportunities and new challenges. WSO2 is the only vendor, which provides an open source (with no vendor lock-in), agile integration platform for CIAM.
 Each CIAM project is unique because every business is unique. Yet, there are patterns. WSO2 Identity Server, along with WSO2 Integration Platform - provide out-of-the-box features to address common patterns and also extension points to extend it’s feature set to address unique customer needs. WSO2 Identity Server is also a recognized by Kuppingercole as a leader in product innovation in CIAM.

For your business
Increase customer engagement and loyalty while maintaining their security and privacy
Use data gathered more effectively for business intelligence, while ensuring privacy compliance
Unify customer identities across your products, platforms and partners

For your customer
Lower-friction access for customers facilitates greater product use
Enables customers to BYOID simplifying logins (including social) and facilitating service engagement
Provide simpler user preference management, speeding service opt-ins

Pillars of an effective CIAM solution

VP of Identity and Security Architecture Prabath Siriwardena explains the five pillars of CIAM (KuppingerCole CIW 2018) to consider when building your solution.

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Components of the WSO2 CIAM Solution

Flexible identity federation and single sign-on

Strong and adaptive authentication based on scripting templates

BYOI including Social Login integration

Customer self-care portal including self-signup and self-service dashboard

Privacy compliance (GDPR compliant platform and privacy toolkit)

Security and fraud detection capabilities

Analytics capabilities with streaming integration

How does WSO2 Identity Server power better CIAM?

WSO2 Identity Server is a highly extensible open source IAM solution for CIAM. Watch this webinar to learn why CIAM is important and how WSO2 Identity Server powers CIAM.

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CIAM success stories

Multi-tenanted, Role-based Identity & Access Management Solution at West

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CIAM @ IDEXX: Changing the Auth Engine In-flight

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Nutanix: Enhancing Customer Experience with WSO2 Identity Server

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