EC Group is a world-class fulfilment and delivery solutions provider that operates one of the largest response handling facilities in the UK. They provide flexible and comprehensive warehousing, packing, mailing, and distribution solutions for retail-focused businesses.
Spida Solutions, a WSO2 Partner, is an innovative information technology group with a passion for the opportunities presented by the convergence of service and component-based architectures. They strive to provide clients with a common sense approach to software development.
Crucial to EC Group’s business is their platform, which provides their clients with a range of functionality including tracking, managing, and reporting of orders. EC Group spent a significant amount of time supporting new clients during the on-boarding process because of the multiple services they needed to understand and integrate with. They identified the need to streamline the interfaces offered by the platform as a crucial requirement to support their growing client base. EC Group was looking for a self-service offering which allows their clients to integrate with their platform easily, with minimal support. EC Group approached Spida Solutions to explore the possibility of using WSO2 API Cloud.